Do your friends and family always come to you with tech issues?
Do you have an interest in computers and want to learn more about what goes on ‘behind the screens’?
Do you want to work in tech but don’t know where to start?
If you’re a school leaver looking to kickstart your career with your first role in IT, an ICT Level 3 apprenticeship with PKF Infuse in Derby could be just what you’re looking for!
Our ICT Level 3 apprenticeships
Every apprenticeship journey at PKF Infuse begins on our Service Helpdesk – our trusted hub for client support – where you’ll be equipped with the skills to solve our clients’ day-to-day tech issues. Working with a diverse range of clients, you’ll learn how to respond to both routine situations and unfamiliar challenges.
As you work towards your ICT Level 3 qualification, you’ll develop knowledge in a range of service areas, including IT support, cyber security and cloud solutions, and expand your tech troubleshooting toolkit with a wide range of IT solutions.
Combine this expertise with the invaluable hands-on experience and soft skills you’ll gain as one of our Helpdesk Support Technicians and you’ll complete your apprenticeship with everything you need to start building a promising career in IT.
Meet the team
Josh started at our company on an ICT Level 3 apprenticeship and is now a valued member of PKF Infuse. In the video below, Josh explains more about the Helpdesk Support Technician role and why he chose an apprenticeship.
Why PKF Infuse
As a leading IT solutions firm based in Derby with over 20 years of expertise, PKF Infuse can give you the best start in tech. You’ll receive comprehensive support and coaching from a dedicated Technical Training Mentor, who will help you excel in your role.
Our busy events calendar offers plenty of social activities to keep you entertained away from your desk, from sports competitions and board game club to a range of office committees and whole team parties twice a year.
You’ll also receive access to our benefits package, which includes a healthcare programme, gym membership discounts and cashback offers for popular retailers.
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"Before coming to PKF Infuse, I studied Games Production at Confetti Institute of Creative Technologies where I started developing my IT skills, this was a major step in developing my troubleshooting and working as part of a team before my venture into a workplace. After graduating, I wanted a career change to delve into my love for IT and was recommended this position by EMA. I chose PKF Infuse because of the colourful team and welcoming atmosphere that I saw through their socials and interview, there's no alternative to the fantastic team presented to me at PKF Infuse."
Apprentice Service Desk Technician
Apply for an apprenticeship today
If you’re interested in joining PKF Infuse on an ICT Level 3 apprenticeship, connect with us and take the first step to launching your career in tech.